Betsafe Review 2020: All about Betsafe’s Main Features

8 August 2020
par Better Collective

Commercial content | New Customers Only | 18+

Finding the best online sportsbook for you can be a difficult task. In our Betsafe review, we’re going to analyse what’s available here. Is there a welcome bonus? What sports are covered? Let’s find out.

Betsafe ReviewOur rating
Welcome offer

Casino offer:

Get up to 200 cash spins
2/5

Markets4/5
Odds3/5
Streaming/live options3/5
Mobile App4/5
Payment Options3/5
Customer Service4/5
Average grade3.5/5
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18+. New GB customers and first deposit only. Spins only available on Starburst. Deposit and play through £25 on selected games and get 25 spins OR; Deposit and play through £100 on selected games and get 100 spins OR; Deposit and play through £200 on selected games and get 200 spins. 3 day expiry of spins after they have been added. 14 days from registration to claim offer. You have a right to withdraw your cash deposit or any remaining cash deposit and any cash winnings from this deposit. If this is withdrawn, the spins and any winnings from the spins will be forfeited. All winnings from the spins will be paid out cash. Further eligibility and terms apply.

Welcome Bonuses – 2/5

Firstly in our Betsafe review, we’ll assess your bonus options. It’s extremely rare that an online sportsbook for UK customers doesn’t have a welcome bonus available. That is, however, the case currently with this operator.

There is not a Betsafe sign up offer available right now.

In addition to the lack of Betsafe sign up offer, there are no Sportsbook promotions in general, either. On occasion, though, special promotions could be offered. Once you’ve logged in to your account, check the Bonus section to see if any have been released.

There is, though, a welcome offer available at the Betsafe Casino. With this bonus, you can power up your first deposit with up to 200 Cash Spins.

Betsafe Casino Welcome Offer

18+. New GB customers and first deposit only. Spins only available on Starburst. Deposit and play through £25 on selected games and get 25 spins OR; Deposit and play through £100 on selected games and get 100 spins OR; Deposit and play through £200 on selected games and get 200 spins. 3 day expiry of spins after they have been added. 14 days from registration to claim offer. You have a right to withdraw your cash deposit or any remaining cash deposit and any cash winnings from this deposit. If this is withdrawn, the spins and any winnings from the spins will be forfeited. All winnings from the spins will be paid out cash. Further eligibility and terms apply.

You can choose one of three options with this offer. A deposit and play of between £25 and £99 will see you receive 25 cash spins in the Bronze Offer. The Silver Offer will reward you with 100 cash spins for deposits and plays between £100 and £199. Finally, the Gold Offer states that a deposit and play of £200 will give you 200 cash spins.

Once you’ve made your qualifying deposit, you will need to play it through in order to claim your wager-free cash spins. Play on any of the following: Starburst, Moonshine Riches, Jumanji, Book of Dead or Bonanza.

Betting Markets – 4/5

For this Betsafe review, we’ve analysed the types of betting markets available here. You have the opportunity to bet on a good range of sports and events. The list covers the most popular sports in the UK and beyond, such as football, cricket and tennis.

In addition to the most common sports, this operator also offers odds and markets on more obscure sports. Pesapallo (similar to baseball), biathlon and cross-country skiing are examples of this.

What other sports are available to bet on here? You can bet on the following events at Betsafe.

  • American Football
  • Badminton
  • Basketball
  • Boxing
  • Cricket
  • Cycling
  • Esports
  • Football
  • and many other sports.

There is also a dedicated horse racing section available with this operator. It’s fair to say that if betting on racing is your thing, Betsafe could offer you everything you need.

This is particularly true if you follow global racing. Here, you’ll find odds and markets on races from all over the world, including the following.

  • United Kingdom
  • South Africa
  • France
  • Sweden
  • Norway
  • Brazil
  • Australia
  • Turkey
  • United States
  • Canada
  • Germany

There’s a decent variety of sports to bet on, but how deep are your choices of markets? For most sports, the variety of markets should suit the casual bettor. The aspect we’re most impressed with is the range of markets available on the most popular sports.

A good example of this is football, particularly European club competitions. For instance, a typical Premier League game could have upwards of 200 markets to choose from.

Betsafe Odds – 3/5

A key aspect of successful betting is to find a bookmaker that consistently offers the best odds. For our Betsafe review to show you how this operator compares with their rivals, we’ll stick with our Premier League example.

Let’s say Manchester City are at home to Arsenal. City is 1.36 (9/25) to win the game. Compare this price to the odds offered by other bookies. It’s fair to say the odds are average, some bookmakers offer slightly higher odds whereas some slightly shorter. There’s very little difference in this example.

So, you want to bet on the Manchester City win. £10 on odds of 1.36 will return £13.60, with a profit of 3.60.

On selected football leagues, Bet Builder is an option. This facility allows you to create your own bets by combining different markets. Enhanced ACCA’s can also be available.

Betsafe In Play Betting

Streaming and Live Betting on Betsafe – 3/5

Live betting and streaming are popular aspects of any online sportsbook. We’ve considered what options you have in this category in our Betsafe review. Live streaming is an option for a number of sports. Live streams on horse racing are regularly available.

To access a live stream, hit the Open Live Stream button. For horse racing, you can access the stream once you’ve bet at least 0.10p on that particular event.

Live streams can be accessed via your desktop or your mobile device. You can also stream live events using the Betsafe app. To see what other streams are available, head to the In-Play tab. Choose your event and hit Streaming. If a stream is available for the event, it will appear here.

Talking of in-play, the brand offers a pretty comprehensive live betting facility. You can bet in-play on a good range of sports. Betting live on esports events is also an option for you.

Where the operator excels here is in the range of live odds on football in particular. In-play betting here enables you to bet on a range of competitions taking place across the globe.

Betsafe Mobile app – 4/5

The brand has made it incredibly easy to bet on your mobile. The Betsafe app is available for download on Android and Apple devices.

To access the site, you will need to have access to the brand’s site via your mobile browser.

Through the mobile app, you can access the sportsbook, casino, live casino and poker facilities this operator offers. You have full access to your betting account, including enjoying live streaming and live betting wherever you are.

Betsafe Mobile App

Betsafe Payment Options – 3/5

The brand offers a range of payment methods for you to deposit into and withdraw from your betting account. These include some of the most common options. The list isn’t the most exhaustive we’ve seen from other operators, but most bettors should find a method that suits them.

Your payment options here consist of the following.

  • Visa Debit
  • Mastercard Debit
  • Neteller
  • Skrill
  • Paysafecard
  • Instant Banking
  • PayPal

You can use any of the methods above to make withdrawals too, except for Mastercard and Paysafecard. The minimum deposit for each option is £10, with PayPal the exception with a minimum deposit of £20.

The minimum withdrawal from any of the methods is £20, which is reasonably high. PayPal is the exception once more, with a minimum withdrawal amount of £10.

You can make deposits and withdrawals in a number of currencies. In addition to GBP, you can deposit in Norwegian Krone, Bulgarian Lev, Poland Zloty, Swedish Krone and US Dollars.

Customer Care – 4/5

To offer a comprehensive Betsafe review, we’ve analysed the customer service options available here. There is an extensive customer service facility here. This covers live chat, email and telephone services.

The support centre is open all day every day, meaning no matter what time you encounter an issue, you should be able to get help with it.

Typical response times vary, depending on which methods you use. Live chat has a response time of around 30 seconds. For emails, you should expect a reply within an hour. You can also request a telephone call back from the team, you can expect a call back within 15 to 60 minutes of the request being made.

There is a drawback to the live chat service, though. During normal business hours, you can access a ‘real person’, but outside of these hours, you’re often directed to a bot. In our experience, this isn’t much help.

In addition to the customer service team, you can take advantage of the extensive Help section available on the site. This covers a range of topics, including betting, mobile and payment queries. Just hit the Help icon found at the top of the page.

Our Verdict – 3.5/5

To end our Betsafe review, we’ll summarise what we’ve found here. This operator has got a lot of aspects right, particularly if your betting involves a range of different services. The Sportsbook has plenty to offer and caters for the general sports betting fan.

You can access your full account using the desktop site. Alternatively, download the Betsafe app on either your Apple or Android device.

The customer service function is impressive on the whole, but the automatic live chatbot can cause frustration. Payment methods could also be improved.

Of course, the biggest drawback is the lack of a Betsafe sign up offer for the sportsbook. There’s a distinct lack of sports promotions in general, which is a disappointment.

If this aspect could be improved upon, our Betsafe review would be much more favourable. Still, there is a lot to be excited about here, if you’re willing to forgo a bonus.

What we likeWhat we don’t like
Good range of sportsNo sports welcome bonus
Competitive oddsLack of sportsbook promotions
24/7 customer service
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